Artificial intelligence has recently become a major topic of discussion, often stirring strong emotions. At ERGO Hestia, we approach it with a calm and thoughtful perspective. Above all, people come first. It’s your intelligence and creativity that will shape the future of the insurance industry in Poland.
Join us in building smart systems that automate business processes. You’ll design and develop advanced AI-based solutions, implement innovative technologies, and ensure they run smoothly in everyday operations.
I had almost ten years of experience in process automation when I joined ERGO Hestia in 2018. Here I found attractive opportunities for professional development in an environment of the latest technologies. I took on the role of Senior RPA Developer, and soon became a Team Leader.
We built a team of experienced .NET developers and conducted two RPA Bootcamps in the company, during which we taught employees how to use the RPA robot creation tool. During the Bootcamps, a total of sixteen developers gained practical and theoretical knowledge, and the RPA Bootcamps opened the way for them to the world of IT in our organization.
We also have bot designers on board who design and implement text and voice bots. Using these technologies, we try to meet the requirements that the market sets for us, thanks to which policy service becomes more convenient for our customers.
We also develop applications in the ServiceNow environment, where, among other things, we manage ITSM processes and create user-friendly service solutions for our customers.
In the applications we work on, we use the latest technological solutions on a daily basis, such as Azure cloud services or elements of artificial intelligence. In the team, we focus on three things: self-development, mutual support and a good atmosphere. Thanks to them, we are well-coordinated and constantly developing.
Radosław Kalinowski
Head of Software Engineering
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